On behalf of our client, Vista Maria, we are conducting a search for an Sr. Clinical Unit Manager who will be responsible for key strategic initiatives (KSIs) and serve as a project manager. This person will oversee the development, implementation, and ongoing management of effective program treatment for multiple programs. They will be held to the standard of fulfilling these duties in accordance with the Agency’s mission statement, policies and procedures, professional Code of Ethics, State of Michigan licensing, and Council on Accreditation standards.
Essential Duties + Responsibilities
Lead, Manage, Accountability
- Serves as a member of the Senior Leadership Team and responsible for leading and implementing key performance residential programming initiatives.
- Serves as an accountable leader of multiple residential treatment programs or program initiatives.
- Provides supervision, direction and leadership to residential staff including performance feedback and evaluation, coaching, mentoring and problem resolution.
- Embraces and successfully implements the agency’s trauma-informed models and other supporting program models as designed.
- Ensures daily operations and staffing are aligned and supports the program model, agency’s standards of care and provides staff and youth a safe, welcoming atmosphere to achieve goals.
- Actively participates in the recruitment, selection, onboarding, and retention of qualified residential staff ensuring competency, training standards and requirements are met.
- Manages Profit & Loss for unit, including management of labor costs, revenue, and other expense management by developing and maintaining a working knowledge of all fiscal issues that relate to the program, and implement all procedures as required.
- Engages and collaborates with youth and their family/support persons for recommendations, and feedback to ensure the program is relevant and meets expectations.
- Ensures timely, and accurate information such as, incident reports, clinical reports, etc) is shared with other interagency departments to meet contractual and licensing requirements.
- Partners with the Director of Integrated Behavioral Health, and Intake and Client Relations to coordinate admissions/discharges and/or internal program transfers. In addition, consults with the Director, Integrated Behavioral Health to proactively address significant youth clinical issues that may impact program completion, permanency plans and length of stay.
- Stays informed of current practice developments within the profession and uses educational and training opportunities to ensure continual professional competence.
- Assists the team in crisis situations and or staffing coverage needs.
- Responsible for on-call responsibilities for emergency situations and provides clear directions to support de-escalation efforts.
Clinical Supervision and Support
- Leads and supports new or modified program developments efforts and ensures staff competency, and youth/family outcomes are achieved.
- Provides clinical supervision to therapists and other clinical supporting roles to ensure treatment and safety plans are implemented throughout the program.
- Conducts clinical supervision that meets standards of practice and provides direct, constructive feedback to implement alternative therapeutic measures or maintain current treatment planning to meet length of stay targets.
- Demonstrates clear understanding of specific clinical assessments and can provide coaching and training as needed for program staff. Also, will retrieve and analyze specific program data for continuous quality improvement toward best-in-class programming.
- Utilizes best/promising practice research, along with internal quality measure data to institute continuous quality improvement initiatives related to client/family success in treatment, unit operations and staff retention.
- Research new visionary practices building recommendations for staff development and Agency KSIs while staying informed of trauma informed practices related to treatment focus (trauma, mental illness, cognitive impairment, and substance abuse) of the units managed.
- Understanding the diagnostic statistical manual (DSM-V) psychiatric diagnosis.
- Demonstrated abilities to lead others, manage and direct programs and hold team accountable to uphold a positive and life balanced culture.
- Demonstrates strong abilities to manage multiple programs and teams to achieve programmatic goals.
- Requires analytical decision-making skills and problem-solving skills necessary to interact with a diverse group of youth, including racial, ethnic, religious and LGBTQ differences.
- Highly skilled in evidence-based treatment modalities, such as motivational interviewing, trauma-focused cognitive behavioral therapy.
- Computer literate with demonstrated knowledge of automated information management systems related to developing, monitoring, and managing social service programs.
- Must support a trauma informed, integrated health culture.
- Strong presentation skills.
- Prior program development and new program implementation experience.
- Oversees the residential treatment program and direct duties of the program supervisor, therapists, and youth and family specialists. May serve as a project leader to specific agency key strategic initiatives advancing youth engaged, family driven care.
Qualifications + Requirements
- Master’s degree required.
- Must possess a limited or full clinical license in social work (LMSW), counseling (LPC), and psychology (LLP).
- For limited license, provide documentation to support ongoing supervision to obtain full licensure.
- Five (5) years post degree experience in child caring, or placement organization with specific experience in the mental health and substance abuse field or within an adolescent or adult psychiatric hospital.
- Five (5) years progressive supervisory/administrative experience in a human service organization and/or psychiatric hospital setting.
- CAFAS Certified and/or CAFAS Trainer
- Certified Addiction Counselor I and II or qualified for a registered development plan with Michigan
- Certified Board for Addiction Professionals is preferred.
- Three (3) years experience in a residential child caring, or placement organization.