IT Operations Manager

3form  |  

Salt Lake City, UT

On behalf of our client, 3form, we are seeking an IT Operations Manager to lead a small, collaborative IT staff and oversee hardware, network, infrastructure, security, and disaster recovery strategy/implementation at multiple office and factory locations nationwide. Additionally, this role will help ensure uptime and maintenance of 3form’s ERP system and factory floor software.

3form is the leading manufacturer of award-winning, sustainable building materials and architectural hardware solutions for the Architecture + Design industry. The company is focused on producing high quality materials with a low impact on the environment.

Responsibilities

  • Manage and support IT staff members
  • Monitor daily operations, including server hardware, software, and operating systems to ensure maximum uptime
  • Coordinate technology installations, upgrades, and maintenance
  • Test, troubleshoot, and modify information systems so that they operate effectively
  • Remain up-to-date with advances in technology and industry best practices
  • Provide help desk support when needed
  • Ensure disaster recovery and backup strategies are operational and up-to-date
  • Light travel to other company locations for periodic check-ins and review of systems

Skills & Requirements

  • 10+ Years IT Experience
  • A Bachelor’s degree in information technology, computer science, etc. OR equivalent experience
  • Proven experience managing IT staff as a manager or team lead
  • Proven experience managing IT infrastructure and services across multiple locations
  • Experience with computer networks, network administration, and network installation (Fortinet, HP, Cisco Meraki, Cisco) in both physical and cloud environments
  • Proficient in computer hardware, cabling installation and support, wireless technology applications and interface, and IT security including Meraki Wireless and Arctic Wolf
  • Proficient with Firewall configuration and concept (Fortinet preferred)
  • Proficient with ERP functions, systems and concepts (Visual Manufacturing preferred)
  • Proficient in Microsoft Windows software, including Server and Office
  • Proficient with Google Suite & Apps
  • Proficient with SQL Server concepts, configuration, and best practices
  • Proficient with VMware functions and configuration

Attributes for Success

  • Management and leadership skills
  • Multi-tasking and time-management skills, with the ability to prioritize tasks
  • Highly organized and detail oriented
  • Excellent analytical and problem-solving skills under pressure
  • Customer service mindset
  • Flexible working hours

About 3form LLC

3form recruits talented and committed professionals who are interested in a challenging work experience focused on producing high quality materials with a low impact on the environment. We employ a diverse group all working together to create the best tools possible for our customers.

If this sounds like an excellent fit for you, please send your resume to Sasha Gale at sgale@palladianwest.com.

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