Director of Flooring (Chicago, IL)

Do you live and breathe commercial floor covering? Do you have relationships in the flooring industry in addition to well-rounded technical knowledge (glue, moisture, sealing, quality, etc)? On behalf of our client, Forward Space, we are searching for a Director of Flooring who, as an exceptional leader, will develop long-term strategy for expansion of the flooring division, lead new business development efforts, manage the division’s overall performance, and implement measures for continuous improvement. This position will report to the VP of Sales and Solutions and will direct a team of four to six associates.

As the Midwest’s leading authorized Steelcase dealer, Forward Space is a woman-owned business that offers workspace planning, procurement, delivery, installation and on-going maintenance to support the vision and goals of their clients. Serving the greater Chicagoland area, while also offering national service capabilities, they help their customers create innovative work environments that inspire people to excel wherever and however they work. Armed with intelligent design and research from Steelcase, the Forward Space teams fill the room with expertise and perspective to help clients realize a dynamic environment where people and ideas flow without restraint. There’s only one direction that matters. That direction is Forward.

Responsibilities:

  1. LMA (Leadership, Management, Accountability)
  • Maintain process and staffing in Estimation, Order Management, Project Management, and Accounts Receivable, all while ensuring top-level customer service and experience throughout the process
  • Maintain organizational design (fill opens, redeploy/reassign as needed, look for savings/efficiencies, manage exits if needed, ensure onboarding completed)
  • Lead and participate in key meetings, using tracking and accountability tools (Staff meeting, department meetings, 1:1’s, companywide, NBD, Key vendor meetings, EOS tools)
  1. Set & Achieve revenue goals for Flooring
  • Develop and execute appropriate strategies and tactics for securing new business, specifically geared toward General Contractors
  • Collaborate and strategize internally with Account Executives to identify opportunities within existing accounts as well as new business
  1. Direct efforts to sell, promote, bid flooring – with GCs and supporting AEs
  • Penetrate accounts using creative, pro-active strategies, developing goals and creating client partnerships
  • Develop and maintain working knowledge of company-offered product lines including but not limited to furniture, technology, flooring and architectural solutions along with associated services
  1. Maintain relationships with major vendors, suppliers, industry influencers and clients
  • Maintain and grow existing accounts
  • Recommend appropriate solutions/applications to meet customer needs

Requirements:

  • Bachelor’s college degree
  • 5 plus years relevant industry experience in flooring, construction, or interiors – Flooring dealer preferred
  • Experience developing successful programs that enhance sales
  • Demonstrated effective leadership of a sales team
  • Ability to analyze, develop, propose, and communicate strategies that will help the organization be more effective, competitive, or otherwise achieve its goals
  • Ability to skillfully negotiate in such a way that creative solutions are developed to satisfy all parties
  • Ability to assess multiple tasks and develop a plan to complete them in a logical and efficient manner
  • Ability to gain others’ support for ideas, proposals, projects, and solutions
  • Ability to learn and retain product, application, program & competitive information

If this sounds like a good fit for you, please contact Sasha Gale, sgale@palladianwest.com.